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COVID-19 Crisis Update for Tenants

Gerard Manning • Apr 08, 2020

To help support public health during the Covid-19 health crisis, Gaetani Real Estate’s office will be closed until further notice. 

Rent is still due at the regular time. To submit a rent check you may do so via US Mail or in our 24/7 secure lockbox on the right hand side of the gate at 4444 Geary Blvd. Your check will be processed in a timely manner. Alternatively, we encourage all tenants to pay rent online via our Rent Café platform. If you need assistance obtaining access to Rent Café please email your property manager.

Maintenance will be restricted to emergency requests only.  If you feel this is an urgent matter that cannot wait, email your property manager or call our office to request maintenance. If you need to speak with someone on the phone, call 415-668-1202. You will be prompted to dial by name and be connected directly to the person you are trying to reach.  In an effort to keep our vendors/staff as safe as possible, we ask that if you have a non-emergency maintenance request that you hold off submitting until the end of this health crisis. 

Administrative and business requests will be handled remotely by our team, who are responding regularly to emails and voicemails. 

Thank you for your assistance during these challenging times.  

The Gaetani Team

 

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